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Help and Support for anyone

If anyone needs help and support, and may not have asked for help before, do come forward. No-one should feel embarrassed to ask. there are lots of different organisations that are here to help them.

Lancaster City Council

Lancaster City Council has set up a 7-day telephone and email help line to make sure people can get reliable support:

The phone lines are open Monday to Friday from 9am to 5pm and every Saturday and Sunday between 10am and 3pm. The hours are being kept under review and they may extend them in the future.

You can also contact Halton Covid-19 Support Group if you need help or to volunteer, tel 01524 81136 or email
The phone is being answered remotely by volunteers from 8am – 6pm daily. Outside of these times you can leave a message.

Citizens Advice North Lancashire Covid 19 services

We are still here for anyone needing free, confidential, impartial, quality assessed advice and assistance. We continue to operate our client advice services by telephone and by email between 10am and 4pm each weekday.
Telephone Advice: 03444 889 622 (local rate charge) locally staffed advice line. Specialist advice is still available, as shown on the poster Citizens Advice Poster

Official Government information